1. INFORMATION THAT WE COLLECT FROM YOU
1.1. When you order products on this website you will be asked to provide information about yourself including your name, address and contact details. You agree that we may store this information on a database solely for our use and to enable us to provide a service to you.
1.2. When you order products on this website you will also be asked to provide payment information in the form of credit or debit card details. You agree that we may use this information to provide a service to you.
1.3. We may also collect information about your use of our website.
2. USE OF YOUR INFORMATION
2.1. Your information is not stored, shared or used for purposes other than order fulfilment and the purposes outlined in clause.
2.2. Your information will enable us to contact you and invoice you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
3. DISCLOSURE OF YOUR INFORMATION
3.3. The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy. These third parties process credit/debit card transactions, deliver goods and provide support services on our behalf.
3.4. Unless required to do so by law, we will not otherwise sell, share or distribute any of the information you provide to us without your consent.
4. COOKIES ISSUED BY OUR WEBSITE
4.1. Cookies are small text files that websites create and send to your computer or mobile device as you browse online. These files typically store information that the issuing websites will recall and reuse as you continue browsing or when you visit them again at a later date. For example, when you shop online, a cookie may be used to store the order value and item count in the basket as you shop. The same website may also use a cookie to store anonymous information about your visit, such the page you land on, what other pages you then go on to view, and whether or not you are a returning visitor. Usually, the type of information stored by cookies is harmless and only used to enhance your online browsing experience. However, sometimes cookies are used for less innocent purposes, such as keeping track of the websites you go on to visit for third party profiling and targeted advertising purposes. Consequently, when you visit websites, you should be told which cookies are going to be issued, and for what exact purposes. The Privacy and Electronic Communications Directive is now UK law, and takes this a step further by requiring your consent before any non-essential cookies are issued.
5. SECURITY AND DATA RETENTION
5.1. We employ numerous security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
6. YOUR RIGHTS
6.1. You are entitled to request access to your personal data. The information will be provided as soon as possible and within one month of the access request. The accuracy of your information is important to us. If at any point you believe the information we process on you is incorrect you can request to see this information and have it correct or deleted. If you feel we are not handling your personal data in accordance with the law and you wish to raise a complaint please contact us and we will investigate the matter. If you are not satisfied with our response you can contact the Information Commissioner's Office at https://ico.org.uk
8. MORE INFORMATION
8.1. Any comments or questions relating to your privacy should be directed to us using the e-mail address shown on the contact us page of this website.